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Hotel and Motel Managers

Hotel and Motel Managers


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What's Needed:

  • The education required will depend largely on whether you want to work in a small budget chain or for a five-star hotel. At the least, you'll need an Associate's Degree in Hospitality Management.
  • You will have more career opportunities if you earn a bachelor's or master's degree in hospitality management or business management.

What you study:

While in a hospitality management program, you will study all of the following:

  • Introduction to Hospitality
  • Tourism Best Practices
  • Customer Service
  • Lodging Management
  • Food Service Principles
  • Personnel Management

What courses you'll take

Below are examples of courses that you'll likely take as a Hotel / motel manager student.

Course Studies Purpose
Introduction to Hospitality Industry Subfields and professions of the hospitality industry in government, volunteer and commercial settings; history and current development of the industry; core concepts, skills and terminology involved in hospitality management. Provide a broad overview of hospitality careers.
Hotel Management and Operations Procedures and techniques involved in managing a hotel or motel; developing, preparing and staffing a hotel or motel site; marketing; organizational structure and roles (including housekeeping and maintenance staff, front desk staff and managers); planning and execution of special events on-site. Familiarize students with the day-to-day workings of a hotel or motel.
Food and Beverage Management Standards and practices of culinary production and presentation; management of room service, hotel restaurants, and bars; menu development; purchasing food and beverage supplies; resource management; catering on-site events; current trends in hospitality food service. Give an understanding of food service in a hospitality-industry context.
Hospitality Sanitation and Safety Cleanliness of a hotel or motel site, and of its personnel; proper sanitation of restrooms, guest rooms and food preparation and service areas; common causes of hygiene issues; investigation and control of sanitation problems; safety in a hotel or motel work environment. Demonstrate how to maintain a safe, sanitary hotel or motel.
Hospitality Ethics and Law Basic legal terminology applicable to the hospitality industry; legal concerns in hotel and motel management, including, tax law, liability, tip reporting and franchising; the U.S. Occupational Safety and Health Administration (OSHA) and its labor regulations; ethical decision-making from a hotel and motel management perspective. Inform students of proper legal and ethical boundaries in the hospitality industry.
Hospitality Financial Management Business planning for hotels and motels; techniques for minimizing costs and maximizing profits, including pricing strategy, upselling and loss prevention; generating, analyzing and learning from financial reports. Ready students to manage hotels and motels in a cost-effective manner.
Hospitality Leadership and Human Resources Attracting, interviewing, hiring and training productive members of hotel and motel staff; various leadership styles and motivational techniques; preparing staff to meet upcoming challenges; efficient scheduling and salary-setting. Prepare students to assemble and lead teams of hospitality workers.

Video Overview

A short overview of the hotel and motel management career. Created for the US Department of Labor.

Certifications and Licensing

While no certification is needed to work in this field, many establishments hire individuals who hold a certificate from the American Hotel and Lodging Educational Institute. These certificates demonstrate experience and training in this field.

Job Flexibility

Full-time versus part-time:

Most hospitality managers work 10 to 12-hour shifts. You may work overnight, early in the morning or in the middle of the day.

Work location:

You will work in a dynamic position where you're always on the move around the hotel or motel. If you work for a large hotel chain, you may be afforded some travel opportunities.

Recommended Websites

  • U.S. Department of Labor Occupational Outlook Handbook for Lodging Managers: This handbook provides a general overview of careers in hospitality management. Prospective hotel and motel managers will find the career outlook and salary projection information particularly helpful. Remember to browse other sites that offer a well-rounded, less statistical overview of careers in this field.
  • American Hotel & Lodging Association: AHLA's website provides information about conferences and training events hosted by the association. The site also offers legislative updates and includes a comprehensive career area that is of particular interest to individuals who are just getting started in hospitality management.
  • Hospitality Asset Managers Association: The HAMA's website is primarily designed for hotel and motel owners. However, useful information about high-level careers in hospitality is also posted on the site. Those individuals who are interested in ascending to managing partner positions may find this information particularly valuable.

Salaries by City

See typical salaries and ranges for this career below*. Shift click to sort by more than one column -- for example first shift-click on state and then shift-click on salary to find best and worst salaries in each state.

StateCity / RegionTypical SalarySalary RangeJob Count% of All Jobs
AKAnchorage$67,980$40K - $95K300.02%
ALBirmingham - Hoover$49,270$28K - $71K1400.03%
ALHuntsville$44,370$27K - $59K400.02%
ALMobile$39,250$33K - $72K500.03%
ALMontgomery$46,280$30K - $59K700.05%
ALTuscaloosa$44,790$34K - $70KN/AN/A
ARFayetteville - Springdale - Rogers$40,790$27K - $57K900.04%
ARLittle Rock - North Little Rock - Conway$40,670$28K - $50K900.03%
AZFlagstaff$50,700$37K - $82K800.15%
AZPhoenix - Mesa - Glendale$60,070$39K - $110K3800.02%
AZTucson$59,570$37K - $132K1200.03%
CABakersfield - Delano$41,390$33K - $59K800.03%
CAFresno$39,870$33K - $63K500.02%
CALos Angeles - Long Beach - Glendale (Metro Area)$51,290$35K - $90K8100.02%
CAMadera - Chowchilla$44,090$31K - $70K300.09%
CANapa$55,310$41K - $79K800.13%
CAOakland - Fremont - Hayward (Metro Area)$39,630$31K - $97K1700.02%
CAOxnard - Thousand Oaks - Ventura$47,170$39K - $81K500.02%
CARiverside - San Bernardino - Ontario$47,400$33K - $92K2900.02%
CASacramento - Arden - Arcade - Roseville$44,030$33K - $84K1500.02%
CASalinas$42,590$27K - $87K1500.09%
CASan Diego - Carlsbad - San Marcos$49,980$36K - $80K5200.04%
CASan Francisco - San Mateo - Redwood City (Metro Area)$59,380$35K - $113K4000.04%
CASan Jose - Sunnyvale - Santa Clara$48,660$32K - $79K1700.02%
CASan Luis Obispo - Paso Robles$38,870$33K - $66K900.09%
CASanta Ana - Anaheim - Irvine (Metro Area)$46,170$29K - $92K4000.03%
CASanta Barbara - Santa Maria - Goleta$48,620$38K - $87K1100.06%
CASanta Rosa - Petaluma$61,670$34K - $102K500.03%
CAStockton$25,760$18K - $52K500.03%
COColorado Springs$42,530$35K - $48K400.02%
CODenver - Aurora - Broomfield$46,880$35K - $82K1900.02%
COFort Collins - Loveland$54,250$43K - $90KN/AN/A
CTBridgeport - Stamford - Norwalk$52,050$29K - $62K500.01%
CTHartford - West Hartford - East Hartford$54,070$40K - $87K700.01%
CTNew Haven$61,190$30K - $161K400.02%
CTNorwich - New London$45,300$28K - $84K700.06%
DCWashington - Arlington - Alexandria (Metro Area)$59,330$40K - $120K7100.03%
DEWilmington (Metro Area)$83,020$51K - $174K300.01%
FLFort Lauderdale - Pompano Beach - Deerfield Beach (Metro Area)$54,270$34K - $96K1500.02%
FLJacksonville$58,050$34K - $79K2000.03%
FLMiami - Miami Beach - Kendall (Metro Area)N/AN/A - N/A3600.04%
FLNorth Port - Bradenton - Sarasota$42,320$26K - $64K700.03%
FLOrlando - Kissimmee - Sanford$57,510$37K - $98K4300.04%
FLTallahassee$53,260$42K - $73KN/AN/A
FLTampa - St. Petersburg - Clearwater$53,150$30K - $83K1400.01%
FLWest Palm Beach - Boca Raton - Boynton Beach (Metro Area)$75,560$52K - $94K1700.03%
GAAtlanta - Sandy Springs - Marietta$51,200$29K - $113K3600.02%
GAAugusta - Richmond County$41,130$30K - $57KN/AN/A
GABrunswick$52,590$27K - $85K300.08%
GAColumbus$39,810$26K - $48K500.04%
GASavannah$42,230$33K - $55K600.04%
HIHonolulu$53,820$36K - $104K1900.04%
IADavenport - Moline - Rock Island$42,760$27K - $67K500.03%
IADes Moines - West Des Moines$29,090$23K - $71K700.02%
IAIowa City$57,040$33K - $75K400.05%
IAWaterloo - Cedar Falls$23,360$17K - $34K500.05%
IDBoise City - Nampa$42,950$29K - $67K700.03%
ILChicago - Joliet - Naperville (Metro Area)$48,720$27K - $107K3400.01%
ILPeoria$42,120$28K - $48K400.03%
INGary (Metro Area)$50,380$39K - $65K300.01%
INIndianapolis - Carmel$39,230$26K - $91K2400.03%
INSouth Bend - Mishawaka$43,970$27K - $71K300.03%
KSWichita$36,540$32K - $48K400.02%
KYLexington - Fayette$44,380$28K - $68K600.03%
KYLouisville - Jefferson County$41,950$26K - $81K900.01%
LABaton Rouge$46,800$41K - $83KN/AN/A
LANew Orleans - Metairie - Kenner$57,880$37K - $138K1500.03%
LAShreveport - Bossier City$38,940$33K - $76K400.02%
MABoston - Cambridge - Quincy (Metro Area)$81,180$43K - $119K3500.02%
MAFramingham (Metro Area)$76,070$36K - $116K400.03%
MALowell - Billerica - Chelmsford (Metro Area)$63,900$35K - $108K300.03%
MAPeabody (Metro Area)$29,370$25K - $96K500.05%
MAPittsfield$39,870$18K - $96K400.11%
MASpringfield$38,880$30K - $60K700.02%
MAWorcester$45,650$32K - $79K600.02%
MDBaltimore - Towson$76,480$45K - $162K1400.01%
MDBethesda - Rockville - Frederick (Metro Area)$107,390$59K - $167K800.01%
MEPortland - South Portland - Biddeford$39,500$33K - $65K900.05%
MIDetroit - Livonia - Dearborn (Metro Area)$62,980$39K - $91K1000.01%
MIGrand Rapids - Wyoming$48,690$27K - $70K1200.03%
MINiles - Benton Harbor$53,840$39K - $82K500.08%
MIWarren - Troy - Farmington Hills (Metro Area)$47,750$34K - $71K1100.01%
MNDuluth$34,750$28K - $65K500.04%
MNMinneapolis - St. Paul - Bloomington$52,890$35K - $73K3200.02%
MNRochester$40,470$32K - $76K500.05%
MNSt. Cloud$44,010$36K - $66K300.03%
MOKansas City$49,500$33K - $84K1400.01%
MOSt. Louis$47,970$30K - $78K2200.02%
MSGulfport - Biloxi$39,270$26K - $60K900.09%
MSJackson$34,440$26K - $55K800.03%
MTGreat Falls$18,740$16K - $55KN/AN/A
NCAsheville$41,210$28K - $61K1700.10%
NCCharlotte - Gastonia - Rock Hill$40,840$30K - $59K2900.03%
NCDurham - Chapel Hill$45,300$40K - $63K800.03%
NCFayetteville$42,150$26K - $69K300.02%
NCGreensboro - High Point$39,090$33K - $66K800.02%
NCGreenville$39,560$26K - $49KN/AN/A
NCHickory - Lenoir - Morganton$49,210$33K - $59KN/AN/A
NCRaleigh - Cary$45,590$32K - $82K1400.03%
NCWilmington$40,640$32K - $65K800.06%
NCWinston - Salem$36,880$32K - $55K1000.05%
NDFargo$29,670$25K - $48K300.02%
NEOmaha - Council Bluffs$39,740$26K - $75K800.02%
NHPortsmouth$48,110$28K - $88K300.06%
NJAtlantic City - Hammonton$57,090$35K - $111K500.03%
NJCamden (Metro Area)$52,440$36K - $90K400.01%
NJEdison - New Brunswick (Metro Area)$38,430$32K - $72K1700.02%
NJNewark - Union (Metro Area)$57,350$40K - $90K1100.01%
NJOcean City$51,780$33K - $76K1000.28%
NMAlbuquerque$41,920$33K - $60K700.02%
NMSanta Fe$48,450$39K - $150K300.05%
NVLas Vegas - Paradise$90,270$39K - $175K2900.04%
NVReno - Sparks$48,010$28K - $139K600.03%
NYNassau - Suffolk (Metro Area)$98,300$52K - $117KN/AN/A
NYNew York - White Plains - Wayne (Metro Area)$81,470$48K - $136K3700.01%
NYSyracuse$75,540$44K - $94KN/AN/A
OHAkron$52,460$30K - $63K600.02%
OHCincinnati - Middletown$35,460$26K - $93K2700.03%
OHCleveland - Elyria - Mentor$49,530$29K - $86K1700.02%
OHColumbus$45,790$34K - $66K2500.03%
OHDayton$53,670$33K - $80K700.02%
OHSandusky$44,700$31K - $83K300.08%
OHToledo$30,910$25K - $59K800.03%
OHYoungstown - Warren - Boardman$37,420$26K - $78K500.02%
OKOklahoma City$38,780$23K - $66K1300.02%
OKTulsa$29,290$25K - $44K900.02%
ORBend$51,150$37K - $75K500.08%
OREugene - Springfield$41,760$32K - $60K400.03%
ORPortland - Vancouver - Hillsboro$44,730$33K - $68K2000.02%
ORSalem$42,680$35K - $57KN/AN/A
PAAllentown - Bethlehem - Easton$37,250$26K - $75K600.02%
PAHarrisburg - Carlisle$42,610$33K - $77K600.02%
PALancasterN/AN/A - N/A600.03%
PAPhiladelphia (Metro Area)$64,410$34K - $93K2300.01%
PAPittsburgh$54,690$28K - $77K1300.01%
PAScranton - Wilkes - Barre$38,880$27K - $82K600.02%
PRSan Juan - Caguas - Guaynabo$48,730$33K - $95K500.01%
RIProvidence - Fall River - Warwick$74,860$32K - $96K1000.02%
SCCharleston - North Charleston - Summerville$58,190$40K - $138K900.03%
SCColumbia$49,470$31K - $90K1000.03%
SCGreenville - Mauldin - Easley$49,150$29K - $69K500.02%
SCMyrtle Beach - North Myrtle Beach - Conway$52,330$34K - $101K1200.11%
SDRapid City$51,840$41K - $60K400.07%
TNChattanooga$44,450$32K - $76K900.04%
TNCleveland$19,540$16K - $42KN/AN/A
TNKnoxville$35,070$26K - $52K1000.03%
TNMemphis$43,470$23K - $76K2000.03%
TNNashville - Davidson - Murfreesboro - Franklin$40,620$22K - $70K3300.04%
TXAustin - Round Rock - San Marcos$77,340$37K - $94K3200.04%
TXBrownsville - Harlingen$54,220$28K - $110KN/AN/A
TXCorpus Christi$38,370$33K - $47K400.02%
TXDallas - Plano - Irving (Metro Area)$43,110$27K - $80K3000.01%
TXEl Paso$48,820$33K - $72K500.02%
TXFort Worth - Arlington (Metro Area)$43,490$27K - $84K2800.03%
TXHouston - Sugar Land - Baytown$45,940$32K - $73K3900.01%
TXSan Antonio - New Braunfels$48,760$32K - $90K1900.02%
TXTyler$42,870$29K - $70K400.05%
UTSalt Lake City$53,250$28K - $116K1500.02%
UTSt. George$53,990$33K - $72KN/AN/A
VACharlottesville$49,470$30K - $69K400.04%
VARichmond$50,580$40K - $101K800.01%
VAVirginia Beach - Norfolk - Newport News$38,620$32K - $94K2200.03%
VTBurlington - South Burlington$82,460$41K - $114K500.04%
WASeattle - Bellevue - Everett (Metro Area)$50,490$33K - $93K1900.01%
WASpokane$53,190$36K - $94K600.03%
WIMadison$52,040$28K - $90KN/AN/A
WIMilwaukee - Waukesha - West Allis$51,490$35K - $79K900.01%
WVCharleston$33,910$20K - $104K400.02%
WVHuntington - Ashland$32,310$27K - $63K300.03%
WVWheeling$31,130$24K - $52K300.05%