But seriously folks, a lot of people ask me how I got started doing this
work and what inspired the Riley Guide. So, without further ado, here is the moment you've all
been waiting for....
In September, 1993, I was working as the Circulation Librarian at the
George C. Gordon Library, Worcester
Polytechnic Institute. I was doing the usual circulation librarian
kinds of things (fixing paper jams in the photocopiers, supervising the students,
finding lost and hidden books, collecting fines and making everyone share the
books fairly) when the director of the library asked for a volunteer to begin working
with the Internet. She felt (and I agreed) that enough
information was becoming available which could be important to the
students and faculty at WPI, and that it was important to have a librarian
examining this area.
I wasn't very good at using the Internet. I could email people and
read news (in a Unix environment, so I was using mail and
rn) and I liked to explore the gopher system, but I took on the
challenge. Over the fall break, I went home with all of the Internet
books I could find in the library, most notably Ed Krol's The Whole
Internet, and I began to read and try things. By the end of the week,
I had figured most of it out. So, like a fool, I agreed to try to teach
others on campus how to do this.
Meanwhile, I began searching for things on gopher and in the Usenet
newsgroups. I even poked around FTP sites and into telnet things. I
began to find resources which had great information, others which pointed
to great information, and mailing lists and Usenet newsgroup which
exchanged great information. All of this was used, passed on to others
through private email to individuals, postings on WPI's newsgroups, or
even printed pages sent through the campus mail. I eventually began
searching for things at the request of individuals, offering occasional
training seminars, and I had a whole series of handouts on using the
Internet through WPI's campus system. Ah, those were the days....
One day in late 1993, I happened over an announcement for a
recruiting site on the Internet, career.com, which you could telnet into
at that time. I thought this looked pretty good, it didn't charge the job
seeker, and it was the first site of it's kind I had seen. Now, I had seen a
lot of job resources out there, mostly colleges posting their own jobs and
the Usenet groups, but this was a third-party recruiter. I posted it on one of
the WPI Usenet groups for the students to see, and in the next week I had
over 300 messages from the students (and a few faculty) wanting to
know if I could find anything else like this. Hmm, well, yes, as a
matter of fact, I could...
During the winter break, I searched and
made notes, and in January of 1994 I had a ten-page handout (I
know you are all really impressed) which I titled Employment
Opportunities and Job Resources on the Internet.
This was back
before we thought of saving bandwidth by using fewer words, hence the
incredibly convoluted titles you see in some places. But I
digress...
You could pick up a copy of the guide in the library whenever you were in
there, and it had sites you could telnet into, mailing lists with jobs,
FTP information, Usenet newsgroups, and Gopher resources.
I know, you are all utterly amazed. Remember that the web as we know it was a
squalling newborn babe at this time, and there wasn't the rate of growth
we see now. No graphics either unless you had a Unix workstation and
NCSA Mosaic. Not much fun at all, but boy was it fast!
So, how did a 10-page paper handout become a 10-year old website?
In January 1994, I contacted Lou Rosenfeld, a doctoral candidate in the library school
at the University of Michigan about adding my handout to the gopher site his class had created,
namely The Clearinghouse for Subject-Oriented
Internet Resource Guides. (Remember what I said about convoluted
titles? They changed the name to The Clearinghouse, and now it is part of
the Internet Public Library.) They didn't have anything
like this. (In fact, no one did that I knew about).
Lou liked it and he included it, and the guide became a real live electronic, publicly-accessible
Internet document in February 1994.
I announced the guide's availability on a few mailing lists, and it soon became the most
popular guide on the Clearinghouse gopher according to Lou's statistics.
But I wasn't sure it was really that good until the day I was searching
Veronica (anyone remember her?) looking for more things to
add, and I found a pointer to my guide from The Library of Congress!
Wow! I was somebody! :-)
Things move forward pretty quickly from here. I was updating the guide
about once a month, and each time it would grow substantially. Spring
1994 was the first time I really found web sites with any real information, but gopher was still
the king of the hill (or is that the burrow?). Summer 1994 was the
beginning of the big recruiters, with the Online Career Center (consumed by
Monster.com in 1999) the first of these to
be really visible on gopher, but by the fall we were seeing the beginning
of the move to the web. I was still creating paper handouts until
November 1994 when the guide first approached 100K of data. At that point,
I said good-bye to paper, hello online publishing. It was now completely
electronic.
Meanwhile, my work training of others at WPI was still growing, my
search skills were improving, and in Fall 1994 I was promoted to the
position of Circulation and Computer Resources Librarian for the
Gordon Library. I was beginning to attend Internet conferences and was
already making a scene about librarians who felt that the Internet would
mean the end of our profession.
If anything, we are needed more than ever!
People would call me up at the library asking for help finding
information, finding employment, finding employees, and other kinds of
questions since I was considered the person who knew the most about what
was going on. I mean, folks from other colleges all over the place, like
the dean from Howard University who called to get some advice on posting online to
find a new faculty member and the researcher from Loyola who called for help
finding funding resources. (I don't remember going over any of this in
library school.) People started referring to my guide as The Riley
Guide, and I started to realize that there was a real role for it
online, and a place for me providing this kind of service.
I have to admit that the first time someone mentioned "The
Riley Guide" in a mailing list message, I had to ask what it was.
Duh!
In January 1995, the Riley Guide moved to the web where it has been
ever since. No more paper, no more gopher, and no more FTP. (Well,
that's not quite true. I maintained copies of the files in a public FTP
site for a long time after this, but not any longer.) In mid-1995, I
officially changed the title to The Riley Guide since everyone else called
it that and it made for better bookmarks. At this point, I was also
appointed Coordinator of Networked Resources for WPI, which is a
fancy way of saying webmaster responsible for the information
content and development on the university's webserver. Lots of
fun, lots of headaches, but a great experience for me. However, things
were slowing down on the job guide because I couldn't give it the time it
needed (and still needs) for maintenance and updates.
I decided in January 1996 that the work on the job guide and the
consulting/conferencing I was doing was conflicting too much with my work
for the university, and I submitted my resignation effective February 29,
1996. I realized that the job guide would have to move, and so I
contacted some friends who I knew would be willing to help me out without
trying to take over my work. With that, the Riley Guide moved to its
popular home at JobTrak on March 1,
1996. Ken, Dave, and Connie were great hosts.
I moved from Massachusetts down to Kensington, MD, at the end of
March 1996, and have been living down here near Washington DC since then.
But The Riley Guide kept growing, rather out of control, and I decided it was time
to make another move. I was doing consulting work for Drake Beam Morin,
so I spoke with them about hosting and worked out an agreement with them for sponsoring
this work. I had been contacted by many of the online recruiters about sponsorship,
but the decision to go with DBM was based more on who they aren't than anything else.
They weren't recruiters.
You see, so many people have said to me that they trust this work because it doesn't
take money from any of those sites you want to look at for employment information. I don't endorse anything, I merely
point you at it, give you some ideas of what to expect, and say "have fun and search safely." If I had
allowed the guide to be sponsored by an online recruiter, then some users might have
felt funny about the comments. Other recruiters might have complained about not being
included and said I was being influenced by my sponsor. I couldn't have that, so all
offers from those organizations were turned down. Plus I don't like banner ads and
flashing gizmos. Never have, and never will.
Well this changed a little in September of 2005. I agreed to accept a sponsorship from
CareerJournal.com (now Wall Street Journal Online Careers). Tony Lee, the managing editor at the time and a long-time friend had to work to
talk me into it, but he also agreed to never question or comment on the content of my
site. It is actually nice to have someone who helps to pay the hosting bills. Maybe I can
even hire my brother to do some development work for me....
The Riley Guide was hosted by DBM from July 1997 until September 2001.
They were a great host, allowing me full editorial control and not pushing
me to add or delete anything. They continued to sponsor the site until 2002 when I moved
it to my own URL and hired my own host service, InternetPlanners.com.
More changes have come along in the interim -- I got re-married and changed my name to Margaret F. Dikel,
but I'm not going to change the name of the guide. I actually didn't name it the Riley Guide,
you did, but if I hear you all of a sudden start calling it The Dikel Guide, I might consider a change.
(I really don't see that happening. Somehow it just doesn't have the same ring.) However, I did
register a URL for the site. Lots of folks kept telling me they just couldn't remember
the URL, so after a while I got the hint and took some action in early 1999 to fix that.
You can use the easy-to-remember URL of
www.rileyguide.com
I'm also trying to claim and park as many deviations on this as possible, but someone snatched up
a similar name before I could get to it. Sorry for any confusion.
I hope you will continue to find this
a helpful resource for your job search or career transition, and I look forward to
your continued comments and suggestions. Any more questions, you all know my email address. And
if you don't, just Google me.
Margaret